Monday, October 26 • Pre-conference
9:45am-10:00am Welcome
Christine M, MA, Executive Director
Session I • 9:45 AM – 11:30 AM
In-Person, Hybrid, and Virtual Event
Jennifer K, MA, BSN, CHC, Senior Director of Event Services.
There are significant changes happening to the hospitality and events businesses.
Session II • 12:00 – 1:00 PM
In-Person Events
Karen B, BSN, Supervisor, Event Services
Staff engagement is critical to the In-Person events. Quality improvement is a critical element of events services. Additional duties driven by management do not always lead to employee satisfaction. Ms. B will define and describe an approach to improve engagement and improve outcomes, including employee satisfaction.
Session III • 1:15 – 2:30 PM
Hybrid Events Deep Dive
Judi L, MPH, CHC, Vice President, Event Services
This is an age of changing technology. Requirements of new technologies is a must.
Session IV • 2:45 – 4:15 PM
Virtual Event Review Update
Madeleine C, RN, CPHM, Outreach & Education
Education and implementation of Virtual Events. The presenter will also highlight what is needed in this new age of virtual events via live stream encoders.
Wednesday, October 27 • General Conference Day 1
9:45am-10:00am Welcome
Mark F, MA, Director
Session I • 9:45 AM – 11:30 AM
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Session II • 12:00 – 1:00 PM
Session III • 1:15 – 2:30 PM
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Judi L, MPH, CHC, Vice President, Regulatory and Compliance
This is an age of changing regulatory requirements and increased scrutiny. Policymakers rely on data and the data tells us so much about the policy changes to the event business.
Session IV • 2:45 – 4:15 PM
Session 4 Review Update
Madeleine C, RN, CPHM, Provider Outreach & Education, Home Health & National Government Services, Indianapolis, Indiana
Providers rely on the most current updates to federal guidelines in order to run a successful program. Ms. C will review record documentation to support events. Contact information for future questions regarding regulations will be provided.
Wednesday, October 27 • General Conference Day 1
9:45am-10:00am Welcome
Christine M, MA, Executive Director
Breakout Sessions • 9:45 AM – 11:30 AM
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